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OBSOLETE POLICY CHIP MANUAL |
Effective: December 1, 2009 - December 31, 2009
Previous Policy Reference
Verifying and requesting verification are the acts of confirming the truth or validity of a statement. There are several ways to verify items of eligibility and in some cases a client’s participation in one program verifies their eligibility for another program. Workers must explore all possible avenues of eligibility and rely on information that is reasonably available.
Use computer matches and collateral contacts whenever possible.
Do not request hard copy verification of items that are not needed for eligibility or that have previously been verified.
All factors of eligibility must be verified.
Verification methods include using client statement; by computer interface match; by requesting hard copy verification; by collateral contact; or any other verification which the case worker determines is acceptable.
For all other factors of eligibility, use the client's statement unless you have a valid reason to question the accuracy of the individual’s statement, or if you have information that contradicts their statement. Request hard copy verification of any questionable items. See CHIP Verification Matrix.
Provide a written request for verifications that are needed.
Give clients at least 10 days from the date you mail the written request to provide verifications. If the 10th day is a non-business day, give the client until the next business day following the 10th day to provide verification.
Section 102-2 defines when verifications are due. Clients may request more time to provide verifications.
The client must request more time by the date that the verifications were due.
Applicants must request more time by the end of the application period.
If the Post Office returns a notice requesting verifications with no forwarding address, see Section 803-2.