OBSOLETE POLICY CHIP MANUAL |
Effective: April 1, 2011
Some verifications are preferred over others; however, in the absence of a preferred type of verification, workers may use other methods to verify items of eligibility. Some methods of verification cannot be used for certain eligibility factors.
Computer Interface Matches. Use computer interface matches before any other type of verification. Computer interface matches are verifications received from another source such as Social Security via a match between computer records. For example, Social Security numbers are matched by computer interface. Use eFIND computer matches to verify various types of income. The PARIS match interface can provide information about Veteran’s benefits, military retirement and federal civilian retirement benefits.
Exception: to use the AGI Tax Commission interface for a CHIP review, permission must be obtained from the taxpayer. See section 704-9.
Collateral Contacts. Use collateral contacts when possible before requesting verification. A collateral contact is when an eligibility worker contacts a third party to verify an item for eligibility. A third party may include medical providers and employers, or a family member or friend whom the client has given permission to contact to validate information. See Section 705-4.
Client's Statement. This means that in your professional judgment based on your knowledge of the client’s situation and the reasonableness of the information provided, you have decided the client’s statement is an acceptable form of verification. Client statement or self-declaration can be accepted for all eligibility factors except U.S. Citizenship, identity, alien status and income.
Hard copy verifications. Verifications may be those items listed on the Verification Tables or other accepted documents. Request hard copy verifications when you cannot obtain the information in another way such as through computer matches. Some computer match data must be independently verified. See Section 110-1. Hard copy verification is to be imaged to the case.
Whenever an eligibility factor has been verified by hard copy, and the computer eligibility system show a hard copy or imaged verification code, do not reverify that eligibility factor unless it is subject to change or if you have current information that contradicts the accuracy of the verification Examples of eligibility factors that are not subject to change are citizenship, date of birth, and relationship (except for when marital status changes). For items subject to change, such as income and assets, re-verify them at regular intervals.