OBSOLETE POLICY CHIP MANUAL |
The Office of Recovery Services provides child support services under the Federal/State IV-D Child Support Program. If a household needs help in obtaining support payments, the Office of Recovery Services can help them. Applicants and enrollees should be given information about the services ORS provides.
Support money collected by ORS will be paid to the family and is considered to be income of the child for whom it is being paid. It does not matter whether the payment is for current support or for arrears.
Child support that is paid for a child who is not the head of household is exempt. However, if the child is the head of household, the child support is countable unearned income. (See Section 401-3) Count the amount of the payment the child receives. The following fees will be deducted from the child support payment before it is sent.
Processing Fee - ORS will charge a $3.50 processing fee each time a payment is processed and sent to the household. The fee will not exceed $7.00 per month.
Federal Tax Refund - ORS will charge up to $25.00, if they intercept a non-custodial parent’s federal tax refund.
Interstate Cases - If the child support case is referred to another state and that state charges a fee, the custodial parent will be charged that fee.
Collection/Enforcement Services from a Private Collection Company - If ORS refers the case to a private collection company, any fees charged by the company will be deducted.
If the household would like ORS assistance, give them a non-public assistance packet and the address of the local ORS office where they can apply for services. The packet contains 4 forms, the DHS-ORS-ANIA, Notice of Services; the DHS-ORS-AIIA, Parent’s Background Information; the DHS-ORS-AIIC, Statement of Arrearage Claimed; and the DHS-ORS-ANIB, Application for Non-IV-A Services.