OBSOLETE POLICY

CHIP MANUAL

 

120  COMPLAINTS

Effective to June 30, 2010

 

Whenever an enrollee disagrees with an action taken on his case, he has the right to discuss the action with a Department representative.  An enrollee may do this by calling on the telephone, by requesting an agency conference, or by requesting a fair hearing.  Workers or Supervisors may respond in the same way, in person, by phone, or in writing.