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OBSOLETE POLICY CHIP MANUAL |
Effective: December 1, 2009 - March 31, 2011
Previous Policy
Applicants and enrollees must give complete and correct information and verification to determine eligibility. The agency will give applicants and enrollees a due date for returning verifications. The following provisions apply to the process of providing verifications.
The agency will give clients a written request for verifications
Applicants and enrollees will have at least 10 days from the date the agency gives or mails a request for verifications to provide the verification.
Verifications needed to complete an application must be returned no later than the last day of the application processing period.
If the due date falls on a non-business day, the individual has until the close of business on the first business day after the due date.
Verifications turned in at an outreach location at a time the outreach office is open are dated as received on that day. If verifications are turned in at an outreach location at a time when the office is closed, the date received is the last day that a staff person was at that location to receive or collect verifications.
Individuals may ask for more time to return verifications. The agency will give the client at least 10 more days to provide the verifications if the client asks for more time by the due date.
If the agency requests more information, the agency will allow at least 10 days for the client to return the information. The agency will extend the application processing period as needed to give the client time to return verifications.
If verifications are not provided on time, the agency will deny the application or renewal.
If the applicant provides verifications within 30 days after an application has been denied, the date the verifications are received becomes the new application date. The client does not have to complete a new application form.
If the applicant returns verifications more than 30 days after the application has been denied, the client will have to reapply.
Anytime a due date falls on a Friday, Saturday, Sunday or state holiday, the client has until the close of business on the business day immediately following the due date to turn in verifications.
Note: If the Post Office returns a notice requesting verifications with no forwarding address, see Sec. 803-2.